At Heal By Nature, we strive to provide high-quality products and a smooth shopping experience. However, if you are not satisfied with your purchase, you can follow the guidelines below for returns, refunds, or cancellations.
1. Returns
- Products can be returned within 14 days from the delivery date.
- The product must be unused and in original condition for returns.
- To complete your return, we require a receipt or proof of purchase.
2. Refund Process
- Once we receive the returned product, your payment will be refunded within 7 days to the original payment method.
- Shipping costs are non-refundable.
3. Exchanges
- You can exchange a product if it is unused and undamaged.
- To initiate an exchange, please contact us using the contact details below.
4. Order Cancellations
- Orders can be cancelled within 24 hours of placing the order.
- For cancellations, please contact us as soon as possible.
5. How to Initiate a Return or Exchange
- Email us at healbynature393@gmail.com
- Call us at +91-9897784835
We are here to help and will ensure that your return or exchange is processed smoothly and efficiently.